Frequently Asked Questions

Everything you need to know about shopping with Impressions Online Boutique.

What is your return policy for boutique items?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How long will it take for my order to ship?

Standard orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days depending on your location.

Do you offer international shipping?

Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on the destination.

How can I track my package?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

How do I know which size to order?

We provide a detailed size guide on every product page. Since we curate items from various designers, we also include specific fit notes (e.g., 'runs small' or 'oversized fit') in the product descriptions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna for interest-free installments.